Shipping

SHIPPING/DELIVERY

Shipping is 100% FREE Worldwide. Please allow 2-10 business days for the order to be processed and 1-3 weeks after the day of shipment to receive the items as a standard time frame.

This estimate varies widely depending on shipping conditions and country distance from our manufacturers. Please note that there may be slight delays in international deliveries (including the US) during peak holiday seasons in late November/early December due to Black Friday and Christmas holidays. 

We ship via USPS first class mail, e-Packet or Chinapost. Your tracking number will be sent to you once your item has shipped. Please allow a few days for the tracking number to appear on the system. 

• I have received only part of my shipment, where are the other items?
We ship from our specialist warehouses so some items might arrive earlier than others. If you'd like to know the status of your other items, please e-mail us at hello@sourpuffshop.com with your name and order number

 

• What about possible custom fees? 
In the unlikely event that your order incurs it, we are not responsible for any custom fees once the items are shipped.